SHIPPING POLICY
Thank you for visiting and shopping with STASH+STORY.​ Following are the terms and conditions that constitute our Shipping Policy.
​
Domestic Shipping Policy
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
​
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
​
* Overnight delivery is only available for orders with delivery addresses within Canada.
Delivery delays can occasionally occur.
​
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
​
Customs, Duties and Taxes
STASH+STORY​ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
​
RETURN & EXCHANGE POLICY
Buy with confidence. If you're dissatisfied in any way we want to make it right - just fire us an email: info@stashandstory.com.
​
​